Dispute a Transaction

Where can I dispute a transaction in my Online & Mobile Banking account?
You can dispute a transaction online or in the app at any time by selecting “Self-Service Center” in the More Services menu of the online banking experience...
Wed, 31 Jul, 2024 at 1:08 PM
What do I need to dispute a transaction online or in the mobile banking app?
You will be asked to identify the transaction(s) that you believe to be unauthorized or errors and answer a few basic questions. It is important to have th...
Tue, 19 Dec, 2023 at 4:31 PM
How do I dispute a debit card transaction online?
You can dispute a debit card transaction in desktop online banking by visiting More Services on the blue navigation menu. If you are on a mobile device, yo...
Fri, 9 Aug, 2024 at 12:07 PM
How do I file a dispute for a transaction that is processed using my account and routing number at Republic Bank online?
You can dispute an ACH transaction within the online banking experience by hovering over More Services then selecting "Self-Service Center". You c...
Wed, 31 Jul, 2024 at 1:06 PM
How can I dispute a transaction in the mobile banking app?
You can dispute a debit card transaction in the Republic Bank Mobile App. Log into the app and select Services on the bottom app menu, then select "Sel...
Wed, 31 Jul, 2024 at 1:20 PM
How far back in my account history can I dispute a transaction online or in the banking app?
You can dispute a transaction under 6 months old.   If the transaction you are trying to dispute is over 6 months old, or if the grand total of the transa...
Wed, 29 Nov, 2023 at 11:28 AM
Can I dispute a transaction on my savings account?
Yes, you can file a dispute for transactions made on any deposit account, such as a savings or checking account. Can't find what you're looking ...
Wed, 29 Nov, 2023 at 11:32 AM
Can I dispute pending transactions?
Your transaction must be posted with a date in your account history to file a dispute. You cannot file a dispute while a transaction is pending on your acco...
Wed, 29 Nov, 2023 at 11:33 AM
What transactions can I dispute with the Bank?
Generally, the Bank is responsible for investigating and resolving disputes on transactions that may be unauthorized or processed in error. The most common ...
Tue, 12 Dec, 2023 at 2:48 PM
Am I liable for transactions made by a friend or family member after I have given them access to my card?
Yes, you are liable because you authorized your friend or family member to use the card.  You will not be liable, however, for transactions occurring after ...
Wed, 29 Nov, 2023 at 11:41 AM