In some cases, a payee may require further proof that a payment was received through your Bill Pay account. We can provide a payment detail, and/or a proof of payment letter on letterhead upon request for unique situations.
If the item is a cashed check through Bill Pay, you can view the last 3 check payments, front and back images of the cashed check(s), in your Bill Pay Payment History.
We also have Bill Pay payment research options to assist you with your proof of payment, if applicable.
You can request payment detail by submitting a +New Message in Easy Support, or by contacting us by phone or chat during business hours.