If you’ve made a payment using Republic Bank Bill Pay, you may have the option to cancel the payment before requesting a stop payment on a check item. After you've logged in to your account and accessed the Bill Pay feature, if you no longer see the Bill Pay item listed in the My Payments widget, we recommend that you double-check the Deliver By date as the payment may have already been processed. You should also check if your Bill Pay item was sent as a physical check or as an electronic payment.
- If the Bill Pay item was sent electronically, the payment cannot be canceled if it is no longer displaying as pending in the My Payments widget. We recommend that you contact the payee to reverse the payment or provide a refund.
- If the Bill Pay item was sent by physical check, we do offer a stop payment option. The Bill Pay stop payment fee is $25. You may submit a +New Message anytime, anywhere in Easy Support to request a stop payment for your Bill Pay item. A Republic Bank representative will stop the payment for you as soon as possible during business hours. Once the stop payment is placed, the funds will be credited to your account within 2 business days.
Click here to learn how to cancel a one-time Bill Pay item in your Online Banking account.
Click here to learn how to cancel an automatic Bill Pay item in your Online Banking account.
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